Sadly, quite a few people are suffering from image retention or screen burn-in on the Moto G4 or G4 Plus. If that doesn’t seem to be your problem, then go to Settings > Apps and find Google Play Store, then tap Force stop and go into Storage and tap Clear cache.If that’s the case for you, then the only option right now is to connect to Wi-Fi. It seems that downloads from the Play Store might be blocked if you’re roaming using mobile data. This may be related to the Android Nougat update.Here’s a Lenovo forum post about this issue, and here’s what to do: If you find that you’re unable to download apps, games, or updates from the Google Play Store, then you’re not alone. Issue: Can’t download apps from Play Store If your camera still doesn’t work in safe mode, then it’s time to contact Lenovo and ask about a repair or replacement.Consider uninstalling any app that uses the camera first, including flashlight apps that use the camera flash, then restart your phone and test again. If the camera works, then an app you’ve installed is causing the problem. You can test by going into safe mode - hold the Power key, then tap and hold on Power off, and then tap OK when Reboot to safe mode Your phone will reboot and you should see Safe Mode in the bottom-left corner. If it still doesn’t work, then there’s a good chance that a third-party app is to blame.Hold down the Power button and tap Power off, then use Power to turn your phone back on and see if the camera works properly. The first thing you should try is go to Settings > Apps and find the Camera app, then tap Force stop and tap Clear cache in Storage.A lot of people are seeing the message “Camera Error, Please restart camera.” You might also get the “Camera has stopped” message. Here’s a Lenovo forum post about this glitch. We’ve seen a lot of complaints from Moto G4 and G4 Plus owners about the camera failing. If that didn’t work either, then it’s time to contact Lenovo and ask about a repair.You can simply restart your phone to get out of safe mode. Now, you just have to uninstall apps one by one and test until you find it. If the problem is gone in safe mode, then a third-party app is the culprit. Press the Power key, then tap and hold on Power off, and then tap OK when Reboot to safe mode The Moto G4 will reboot and you should see Safe Mode in the bottom-left corner. If you find that the problem returns, then it’s time to test safe mode and see if a third-party app that you’ve installed might be causing the issue.When done, use the Power button to select Reboot system now. Hold down the Power button and tap Volume up once, then release the Power Use the volume buttons to highlight wipe cache partition and press the Power button to select it. You should see the Android mascot on screen. Use Volume down to highlight Recovery mode and press Power to select it. Press and hold the Power and Volume down buttons until the Moto G4 starts up. Because it’s quick and easy to do with no potential downside, we recommend wiping the cache partition first.It’s unlikely there’s one cause for this, but there are some troubleshooting steps you can try working through. Though some report that low battery seems to be a factor. A couple of our readers asked about this issue, and you can find a discussion of it at the Lenovo forum. Quite a few people have been experiencing freezes or unexpected reboots, seemingly at random. Problems with freezing, camera, SIM detection, and more Problem: Freezing or restarting by itself This troubleshooting guide covers both phones, as does our Moto G4 tips and tricks. The two phones have almost identical innards, so it’s no surprise that the Moto G4 Plus is suffering from many of the same issues. Problems with overheating, ghost touches, crashes, and more.Problems with freezing, camera, SIM detection, and more.Of course it is one of the best actions that Motorola mobiles have, at least it seems to us one of the most useful, one of those that you are going to use continuously. So if you make the turn without leaving it on any object, this action will not be activated. Of course, it must be taken into account that you must always turn on some surface, since it is necessary that the proximity sensor detects the proximity of it, otherwise it will not be silenced. When this is the case, all you have to do is turn the phone with your wrist to silence it. Now you can make a kind of tutorial from this option with which to test how this mode works once it has been activated. Activate the ” Turn to Do Not Disturb ” action.To do this you just have to run the Moto Actions app and do the following: The truth is that it is very simple, because Motorola allows you to access these Moto actions directly from a dedicated app.
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